Fast delivery, cost-efficient shipping, and customer-friendly returns – these are all factors that play an important role for customers of online stores and platforms, also for cross-border purchases. By now, …

Europe remains of outstanding importance for online retailing: Four of the nine highest-revenue e-commerce markets are located on the European continent and make a significant contribution to the ongoing global …

B2C online commerce has seen record growth over the past two years. Sales in cross-border e- commerce have also increased significantly: in 2021, the 500 most successful companies registered 1.4 …

Mobile commerce rates in Europe are on the rise. For international retailers who want to tap into the European market, the message is clear: mobile first! We explain what you …

The Corona pandemic has significantly changed the payment behavior of Europeans. We explain how you can avoid purchase cancellations with the right choice of payment options.

Efficient customer management is the key to sustainable customer loyalty – and increased sales. We explain how you can meet growing customer demands.

The COVID 19 pandemic has led to a significant increase in European online retail. But alongside the enormous potential, there are also growing challenges for retailers. We tell you which …

International marketplaces are attractive sales opportunities. But if you only consider the big players you are giving away valuable sales and growth potential. These European marketplaces offer attractive profit opportunities …

Due to the ongoing pandemic, this year’s Christmas shopping season once again entails quite a few uncertainties. We explain how to strategically prepare for the special challenges of the pre-Christmas …

Online shopping via smartphone is becoming an ever more common habit for European consumers. Here’s what you should bear in mind in order to meet the changing consumer habits of …